Casino VIP Club
The Xenurilodgehaven Casino VIP Club is built for players who treat every casino session as a serious pursuit, offering privileges that go well beyond a standard loyalty card. Designed for frequent casino visitors and experienced players arriving from across southeastern Australia, the programme rewards commitment with access, speed, and recognition. The philosophy is simple: the more consistently you play, the more the casino experience adapts to you.
Priority Floor Access
VIP members bypass standard queues and enter through a dedicated casino entrance that leads directly to reserved gaming sections, ensuring each casino visit begins smoothly.
Dedicated VIP Host
A personally assigned casino host tracks your preferences, manages casino table reservations, and coordinates room upgrades so that every visit feels tailored.
Accelerated Points Earning
Members accumulate casino reward points at triple the standard rate across gaming machines and table games, converting casino play into meaningful benefits faster.
Exclusive Member Events
Private casino tournament evenings, invitation-only draw nights, and members-first previews of new casino additions are scheduled throughout the year.
Complimentary Room Upgrades
Qualifying casino members receive automatic suite upgrade consideration at check-in, subject to availability, connecting premium accommodation with the casino visit.
Platinum Tier Concierge Line
Platinum-tier casino members access a 24-hour concierge line for hotel arrangements, private dining reservations, and planning time on the casino floor.